1. What are your main products?
Desol focuses on HP & IBM server options, including HP ProLiant, IBM xSeries and IBM p-series server options.
2. What is the condition of your products?
Desol offer all of our products new and factory sealed. Customers can check serial numbers on
the official HP/IBM website.
3. How about your warranty and maintenance?
Desol keeps one year warranty on all of our products. At the same time, we offer 3 years' maintenance on all products in our company.
4. How many terms of payment do you provide?
Desol accepts 2 kinds of payment terms at present, which are T/T and Western Union.
5. What about your lead time?
Desol works constantly to provide the fastest shipping time, complete with a tracking system.
We can ship your goods within 3 days after receiving payment.
6. What is your returning policy?
Desol promises that:
Regarding the goods which have some quality problems, such as they can't work in the servers, damages during the transportation, etc¡ we will send you replacements of related part no after
we check the problems.
For the returning freight, buyers bear the returning freight from your side to us, and we will pay freight from our side to you.
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